Training and Support Services
unboggleIT offers the trained and fast learning minds of IT experts to assist you with your training programs from writing technical documentation to delivering technical trainings. We will work directly with you to know your specific learning needs and create training programs that aids in disseminating technical information. We customize training programs depending on organizational needs. You may be a technical support organization needing to train support personnel or you may simply want to learn more about making the most of your platform and application purchase.
When you get unboggleIT Training Services we aim to:
- Highlight product features that facilitate in achieving your business objectives
- Reduce your learning cost by saving your man hours
- Create structure that makes learning efficient
With unboggleIT training services we make sure that each session is interactive, relevant, and cost effective.
unboggleIT gives the options for the customized training needs. Training Services can include Technical Writing, Technical Trainings, or both
unboggleIT can work with the customer’s Research and Development Department to become experts of the subject matter. Once knowledgeable, unboggleIT can furnish the customer with different technical writing needs from training course outlines to technical documentations and presentations that are customized to fit different training needs or skill levels.
The technical writing team can further help customers build web site content.
Training can be delivered either on the customer site, or in unboggleIT’s Training facilities. Further, training sessions can be made available in a web media that allow(media is a plural form) customers to playback the training for review purposes.
Training programs we have delivered in the past involve various topics like:
- Networking Basics
- Operating System (Windows /Linux/Mac)
- Microsoft Exchange Mail Server
- Firewall Basics
- Cisco Router Configuration
Together with managing your IT infrastructures, unboggleIT can also provide helpdesk resources so that your environment will have the same high quality support personnel. unboggleIT's 24x7 Customer Support Services combines the talents of experienced IT professionals, the latest customer relationship management software to provide a cost-effective helpdesk service programs to keep your IT network up and running.
unboggleIT’s 24x7 Helpdesk Services guarantee:
- Accurate and well-timed expert response to problems
- Minimal support escalation costs
- Remote network support using unboggleIT utilities to resolve problems quickly
- Expert phone and email support through our Help Desk Contact Center
unboggleIT recognizes that not all businesses require a dedicated IT staff for various projects. We offer technical staffing on contractual or permanent basis to help organizations of all sizes to cash in on potential projects requiring additional IT experts. unboggleIT prides itself with a collection of young dynamic minds that is able to react to changing technical needs. Our team of IT professionals has the influential mixture of technical skill, undying resourcefulness, and on-the-job experience which results to rapid success in linking the right candidates for your needs.